Work smarter, faster and more efficiently

  • Reduce escalations to expensive experts and avoid alert fatigue
  • Enable subject matter experts the ability to automate without heavy coding experience
  • Standardize your incident response process and enable your teams to shift-left

A Complete Incident Response Platform

1
VALIDATE
Automated diagnostics
2
INVESTIGATE
Incident Response Dashboard
3
REMEDIATE
Address and Remediate
Security IT Network Service Desk Incident Response

Promises are nice, results are better

6 mins vs. 4 secs
TIME CUT FOR INCIDENT DIAGNOSTICS
$1.3M
IT OPERATIONS COSTS SAVED MONTHLY
30%
SUPPORT STAFF PRODUCTIVITY INCREASED
6500
CUSTOMER CALLS ELIMINATED MONTHLY

A Complete Security Incident Response Platform

Resolve takes action on your security events by delivering an organized and automated approach to incident response that:

  • Empowers security experts with a unified incident response experience; a single pane of glass for all incident response tasks, processes, automation and notes
  • Grants access to standards-based playbooks, process guidance, human-guided and closed-loop automation
  • Ensures all incident-related activities are captured in a complete investigation record with investigation management and reporting

Minimize IT Operation Escalations

Minimize escalation and accelerate incident response with an enterprise-wide automation and incident response platform for IT Operations.

  • Quickly identify, address and remediate incidents related to IT infrastructure and application
  • Readily access a central dashboard, which provides fully integrated automation, process guidance and knowledge system
  • Conveniently leverage tools unique only to Resolve such as human-guided automations, real-time incident collaboration and the ability to partially and fully automate processes

Accelerate NOC Incident Response

Resolve more incidents and minimize escalations with an enterprise-wide automation and incident response platform.

  • Rapidly validate and diagnose alarms from your event management system to focus NOC agents on real events
  • Use a central dashboard with a fully integrated automation, process guidance, and knowledge system
  • Deliver automated troubleshooting into simple and complex incidents through the use of human-guided automation

Maximize Service Desk Resources

Enable frontline or level 1 agents to make faster decisions. Prescriptive instructions and human-guided automations don’t replace human capital, rather:

  • Enabling agents to make decisions faster with an enterprise-wide automation and incident response platform for your Service Desk
  • Empowering frontline Service Desk agents to diagnose and resolve incidents without the need for escalation to expensive subject matter experts and engineers
  • Helping agents be as successful as the subject matter expert with knowledge-based wikis, prescriptive instructions and human-guided automations

Accelerate Incident Response and Automation Today.

OUR BLOG

Cybersecurity Incident Response: Where Manufacturing Meets Security

Resolve Systems attended MANUSEC Europe and participated in the panel “Mock Crisis: What are your Priorities During a Cyber Attack?” As the leading IT and security incident response platform, Resolve Systems is READ MORE >

February 9, 2018

Cybersecurity in Asia Pacific – An Assessment of What’s Happening in APAC Right Now

According to a recent Internet Society survey, APAC’s biggest internet and technology concern in 2017 is cybersecurity, which was the #2 concern in the same survey last year. The majority READ MORE >

November 30, 2017

Mind the Gap: 3 Takeaways of the Incident Resolution Summit in London

Did you know 55% of security professionals use a minimum of 6 security vendors*? Chris Hodson, Zscaler’s EMEA CISO, presented at Resolve Systems’ recent Incident Resolution Summit in London. Fortune READ MORE >

November 8, 2017

What Really Frightens CISOs: The Boogeymen of Cybersecurity

 It’s close to midnight Something evil’s lurking from the dark Michael Jackson definitely had it right in his iconic Thriller; which no doubt will be played nonstop today. If the READ MORE >

October 31, 2017
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