Incident Response FAQs

Accelerate Incident Response & Automation

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Top Incident Response Questions

I have a very complex environment with a very high rate of events and incidents. How scalable is Resolve? How could you work with us?
We get hundreds of thousands of events per day. Can Resolve scale and handle high event volumes?
How can resolve help reduce escalations within my department?
How quickly can we expect to see ROI?

 

Incident Response for IT Operations

I have a very complex environment with a very high rate of events and incidents. How scalable is Resolve? How could you work with us?
What differentiates Resolve from other IT and Network automation vendors?
We are currently implementing a new ITSM platform. We feel we have a grasp on things. How are you different?
Which event management systems do you integrate with?

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Incident Response for Security Operations

What differentiates you from other security automation vendors?
We get hundreds of thousands of events per day. Can Resolve scale and handle high event volumes?
Do you provide incident response capabilities or security automation capabilities?
Which SIEMS does Resolve integrate with?

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Incident Response for IT Service Desk

How can resolve help reduce escalations within my department?

Can Resolve be used for end-user related problems?
How can Resolve help my team become more efficient?
Can Resolve be leveraged for self-service?

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About Resolve Systems

Why should I choose Resolve for my Security, IT, Network, and Service Desk needs?
How quickly can we expect to see ROI?
Do you develop your own playbooks?
Do you provide training?

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Accelerating Incident Response and Resolution