Consolidated Event Tracking
Single pane for all infrastructure events
Event Validation Automation
Automated validation of events and check for existing tickets to focus resources on real incidents
Correlation, suppression, and deduplication
Interactive Diagnostics Dashboard
Consolidate presentation of complex diagnostic results to help agents streamline process
Event Database Enrichment
Simple scripts gather additional contextual data
Accelerated Event Resolution
Interactive process guidance and automations create a new model for effective event handling
Optimized the Value of Moogsoft with an Incident Resolution Platform
Focus Resources on Real Incidents
Keep agents focused and productive by eliminating false and transient alarms through intelligent validation automation.
Automate Diagnostics within a Simplified View
Empower agents with an incident resolution dashboard to quickly and easily view results of automated validation and diagnostic tests. The single pane of glass reduces swivel-chairing and greatly increased productivity.
Reduce Incident Escalations
Provide agents with easy-to-follow troubleshooting actions through decision trees and interactive process guidance. Human-guided automations can resolve incidents without providing direct access to critical systems.