Resolve Systems is constantly delivering impactful results in bottom-line savings and efficiency to our customers and our key technology and service partners are critical to that success. Whether they are enabling Resolve Systems to effectively deliver our solutions, or they're providing the technology and functionality that help make Resolve Systems the leader in accelerated incident resolution, every partner we collaborate with has the same relentless commitment to providing exceptional customer experiences.

Our Partners


Cherwell empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise. For more information, visit:

Learn about our partnership with Cherwell >

ECS Digital

ECS Digital was founded to deliver the consulting experience all customers wish for. We respectively challenge the status quo and constantly review the latest technology and methodology advances, to ensure we deliver the optimal solution. Our team are recruited for their DNA as much as their technical ability because honesty and the desire to go the extra mile are key to delivering what we promised, when we promised it, and within the budget we agreed. Consulting the ECS Digital way.

Learn about our partnership with ECS Digital >


Windward Consulting Group is a niche consultancy focused on empowering clients to design, deploy and manage IT services in today’s complex environments. Their clients face immense expectations to innovate and deliver increasingly complex solutions under constant budgetary pressure. As a trusted advisor, Windward leverages their experience of over 2000 engagements to assists clients in the transformation of their IT services to drive ROI, simplify day-to-day execution, and implement next generation solutions.

ML Consulting

ML Consulting delivers the best award-winning solutions and professional services. These solutions and services enable our customers to improve their operational efficiencies, while meeting or exceeding their SLAs.


Moogsoft is the leading provider of Situation Management for the new era of IT, merging adaptive machine learning and socialized workflows into next-generation IT incident detection and remediation management. Its flagship service, Incident.MOOG, detects anomalies in real time to reveal service-affecting incidents as they unfold, dramatically reducing Mean-Time-to-Detect (MTTD) and Mean-Time-to-Resolve (MTTR), and enables knowledge capture and reuse through collaborative "Situation Rooms." Moogsoft's founders are the original team behind IBM Tivoli Netcool and RiverSoft.


ArcSight is a comprehensive threat detection, response and compliance management platform that dramatically cuts down the time to detect and respond to threats. ArcSight lets security teams move beyond real-time correlation, to investigation and hunting for advanced persistent threats. With precise prioritization, advanced analytics and streamlined workflows, ArcSight powers intelligent SecOps.


BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. We have worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, we pair high-speed digital innovation with robust IT industrialization — allowing our customers to provide amazing user experiences with optimized IT performance, cost, compliance, and productivity. We believe that technology is the heart of every business, and that IT drives business to the digital age.

Fruition Partners

Fruition Partners is a global technology-enabled services firm focused on elevating Service Management to the cloud. The company combines practical experience with technology-enabled tools and services to help organizations attain success throughout the entire Service Management process. With more than 2,200 ServiceNow projects to its credit, Fruition Partners is a Master tier Solutions Partner of the leading enterprise cloud company. Fruition Partners team of over 300 cloud-integration experts accelerate service management and ensure clients experience the cost and performance benefits quickly and easily. The company is a trusted partner to some of the world’s most respected organizations including Target, General Electric (GE), Delphi, Tulane University, Virteva, John Lewis, Boots, and various trusts within the UK National Health Service.

Learn about our partnership with Fruition Partners >


SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to customers worldwide from Fortune 500® enterprises to small businesses. In all of our market areas, our approach is consistent. We focus exclusively on IT Pros and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. SolarWinds delivers on this commitment with unexpected simplicity through products that are easy to find, buy, use and maintain while providing the power to address any IT management problem on any scale. Our solutions are rooted in our deep connection to our user base, which interacts in our thwack® online community to solve problems, share technology and best practices, and directly participate in our product development process.

Lime Collar

We advise, architect, and deploy innovative solutions from vendors who are leaders in Business and IT operations management.


Splunk Inc. (NASDAQ: SPLK) provides the leading software platform for real-time Operational Intelligence. Splunk software and cloud services enable organizations to search, monitor, analyze and visualize machine-generated big data coming from websites, applications, servers, networks, sensors and mobile devices. More than 9,500 enterprises, government agencies, universities and service providers in more than 100 countries use Splunk software to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce cost.

Learn about our partnership with Splunk® >


IBM event management and monitoring provides design and implementation expertise to create a robust event automation solution that drives higher IT service availability and quality. Combining IBM software and services, this solution uses IBM's proven methodology and experience to transform your key IT infrastructure operational data into actionable information, enabling you to more easily manage-and extract value from-your complex IT environment.

Learn about our partnership with IBM >

CA Technologies

CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate - across mobile, private and public cloud, distributed and mainframe environments.


ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and become more scalable than ever before. Customers use our service model to define, structure and automate the flow of work removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow provides service management for every department in the enterprise including IT, human resources, facilities, field service and more. We deliver a ‘lights-out, light-speed’ experience through our enterprise cloud – built to manage everything as a service.

Learn about our partnership with ServiceNow® >

Deploy Partners

DeployPartners deliver high-quality Service Assurance Solutions expertise throughout the Asia Pacific region. We specialise in sales, design, delivery, training and support of IBM CSI (Tivoli) service assurance products and solutions to meet the specific business objectives and technology standards of your enterprise.

Become a Partner

Resolve Systems’ partners include leading companies in every branch of the IT ecosystem:

  • Service Management
  • ITSM
  • Event Management
  • Service Assurance Solutions
  • Customer Resource Management
  • Virtualization/Cloud Management
  • Operating Environment
  • Servers/Network Devices
  • Business Intelligence
  • Change and Configuration/Inventory Management
  • IT Process Automation/BPM
  • System/Network/Application Management